Emotional Intelligence Survey

Emotional Intelligence Survey

Background

Emotional Intelligence (EI) is the ability to reason accurately about emotions and to use them to enhance behavior and cognition. There has been increasing interest in this construct over the last 20 years, with a multitude of studies linking EI to improved productivity, retention, adaptability, leadership capability, and overall performance[1][2][3].

EI can be developed in your employees and leadership team[4]. One of the best ways to do this is to gather performance feedback from direct reports, managers, peers, and self. This provides multiple ratings of the target’s EI, highlighting their strengths and developing areas. The results can then be used to create targeted, informed developmental plans to develop and facilitate EI capability.

The Survey

The team at MultiRater Surveys have developed a 360-degree survey template to assist managers to collect EI performance data. The survey is based on Mayer-Salovey’s model, which identifies four traits underlying EI[5]:

  • Perceiving Emotions: accurately identifying and expressing emotions to oneself and others
  • Facilitating thought: ability to access, communicate, and use emotions
  • Understanding emotions: labeling emotions, and understanding how they co-occur and shift
  • Regulating emotions: being open to emotions and managing them when required

This model is supported by extensive research and widespread practical application[6]. It is an easy to understand framework that can be interpreted by those with no background in Psychology.

The survey itself consists of 20 questions across the 4 traits, with 5 questions per trait. Each question has been designed to measure a specific attribute of each trait to ensure comprehensive measurement.

Administering this survey to leaders and their direct reports, peers and managers will provide you with insight into their EI, how it could be developed, and differences in rater perception. The feedback gained from automatically generated reports can be incorporated into developmental plans to develop EI further. This will ensure you and your employees capture the benefits of having a workforce high in EI.

How to use

You can access the survey template the same way as the other development survey templates. Simply log into your account and create a new survey in your survey center. Under “Create a new survey using existing template” and “MultiRaterSurvey templates” you will find the brand new template. If you are not currently a subscriber of MultiRater Surveys then please try our 14 day free trial (No payment details needed) to access the Emotional Intelligence survey template.

Sign up for our 14 day FREE Trial here

Concluding Remarks

The EI survey template represents an efficient, accurate method of measuring the construct in both employees and leaders so your organization can unlock the benefits today. As you may be aware, we also provide development plan templates to structure feedback implementation, which can be accessed here.

If you would like any assistance in transforming the survey results into developmental plans, or have any questions regarding the theory behind the model, please don’t hesitate to reach out to either David Snow (Client Services Executive; support@multiratersurveys.com) or Michael Mancinone (Head of Organizational Psychology; michael@peoplogica.com) at your closest convenience.

 

 

 

 


[1]Nwokah, N.G., Ahiauzu, A.I. (2010). Marketing in governance: Emotional intelligence leadership for effective corporate governance. Corporate Governance, 10(2), 150-162. DOI: 10.1108/14720701011035675

 

 

 

[2] Racolta-Paina, N.D., & Plesca, E. (2015). Leading Emotionally Intelligent Workers: Between Strengths and Weaknesses. Managerial Challenges of the Contemporary Society Proceedings, 8(1), 1-17. Retrieved from ProQuest.

 

 

 

[3] Freedman, J. (2010). The Business Case for Emotional Intelligence. Retrieved from https://pdfs.semanticscholar.org/36d5/ae12b8964e8582061cfc283ee95f401bf30a.pdf

 

 

 

[4] Zeidner, M., Matthews, G., & Roberts, R.D. (2004). Emotional Intelligence in the Workplace: A Critical Review. Applied Psychology, 53(3), 371-399. DOI: 10.1111/j.1464-0597.2004.00176.x

 

 

 

[5] Kewalramani, S., Agrawal, M., & Rastogi, M.R. (2015). Models of emotional intelligence: Similarities and discrepancies. Indian Journal of Positive Psychology, 6(2), 178-181. Retrieved from Questia.

 

 

 

[6] Fernandez-Berrocal & Extremera, N. (2006). Psicothema, 18, 7-12. Retrieved from http://www.psicothema.com/pdf/3270.pdf

 

 

 

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