Basic subscriptions allow for customization of 180° & 360° surveys and up to 200 active respondents at any one time. The Professional subscription offers up to 500 active respondents and allows you to customize pulse surveys on top of the 180° & 360° surveys.

Enterprise subscriptions are a full white labelled option so that you can customize the look and feel to support your branding. The standard Enterprise subscription offers ten sub-sites that can be used for departments or client accounts. The subscription allows for customization of 180°, 360° & Pulse surveys with up to 500 active respondents per department/client sub-account.

MultiRater Surveys is located in the Sydney, Australia. Since we are web-based, we can service any company, anywhere in the world.

The security of data is of the utmost importance to us. We ensure the highest safeguards to protect customer privacy and all data is stored in highly secure data centers.

You can trial our Basic and Professional subscriptions free for 14 days, please just click on the "Free Trial" button at the top of our homepage (no payment details required)

Yes we do. Email and we can set you up with a 15 minute web tutorial.

MultiRater Surveys is fully mobile friendly so respondent s can complete surveys anywhere with an internet connection.

MultiRater Surveys supports Internet Explorer 9 (or later), Edge 20 (or later), Firefox 26 (or later), as well as Chrome 5 (or later) on a PC, and with Safari 8 (or later) on Mac.

MultiRater Surveys currently has 11 templates in our full library which can be fully customized to fit your company needs. We are continually adding new template surveys.

Yes all surveys and survey templates can be fully customized by the client.

The platform is fully customizable so you can create your own surveys from scratch or edit one of our templates to build a new survey. We are constantly adding and updating templates to satisfy all business survey needs.

We are always open to new suggestions for functionality. We are constantly updating the platform and welcome any feedback from our customers. Please contact your client representative if you have any ideas.

This is a cloud based platform with secure data storage in Canada

We use the PayPal Merchant Portal for all our subscription plans to ensure the security of your financial information.

Active respondents are respondents that are currently active in a survey or in a survey under development. This means that if a respondent has completed but the survey is still open they will be regarded as active.

Yes all licenses are per company. You can schedule as many surveys as you want. The only restriction is your limit on active respondents.

The MultiRater Surveys Platform accepts all language types for all surveys and templates that are customizable, this includes both Latin alphabet and Unicode language. The administration portal is still only in English but we will be updating and adding new languages soon.