360 Surveys
360 Degree Surveys provide one of the best tools for increasing leadership, people management, sales and customer service skills. By measuring the subjective views of an individual and comparing these with the perceptions that his/her managers, peers, direct reports, employees, clients and stakeholders have on that individual, the resultant report provides one of the most powerful self-development tools available
Template surveys available include:
- 360 Degree Leadership Development
- 360 Degree Sales Capability
- 360 Degree Customer Service Capability
180 Surveys
180 Degree Surveys are used to improve the operational, sales and customer service performance of individual employees. These development surveys effectively measure the perceptions of the employee and those of their manager across a range of role related competencies, providing the basis for a one-on-one discussion with the employee about their performance and attitude.
Template surveys available include:
- 180 Degree Individual Performance
- 180 Degree Sales Skills
- 180 Degree Customer Service Skills
- Monthly One-On-One Direct Report Reviews
Pulse Surveys
Organizational Pulse Surveys are MultiRater Surveys that measure the perceptions respondents have about an entity, not about an individual. Survey employees to better understand their engagement levels and clients to better understand their satisfaction levels. Using the Pulse Survey report, management teams are better informed to develop short, medium and long-term business strategies.
Template surveys available include:
- Employee Feedback/Engagement/Pulse Surveys
- Customer Pulse Survey
- Company Board Evaluation Survey
- Franchisee Pulse Survey
