Become an Effective Coach
  • Make it a point to know the career goals and aspirations of others. Help plan the development needed to achieve the goal.
  • Be patient with mistakes. Make sure you fully understand all the circumstances. Turn the error into a learning experience.
  • Teach skills in chronological, incremental steps. Adjust the pace to fit the individual.
  • Ask others how you can assist in their professional development.
Make Learning Opportunities Available
  • Delegate challenging tasks or give targeted assignments to help others develop their potential.
  • Provide as many opportunities as possible for people to learn different aspects of the business
  • Keep your eye on the company's needs, as well as on personal development needs, when planninglearning activities. What benefits the company will also benefit the individual.
  • Look for training opportunities that will allow others to build on their existing talents and experience.
  • Share books, tapes, journal articles, newsletters and conference notes that might prove helpful to aperson working on a particular skill.
Give Feedback Regularly
  • Make sure that appraisals are constructive. Approach them as the starting point for making positivechanges.
  • When people are not performing up to expectations, promptly and frankly discuss the situation withthem. Use tact. Listen. Help them identify ways to improve.
  • Criticise performance, not the person.
  • Express confidence in a person's ability to improve performance.
  • Be generous in giving positive feedback. Make it as specific as possible.
  • Schedule regular performance reviews. People need timely feedback on both skills needingattention and skills showing improvement. Also, schedule regular follow-up meetings.

For more information, please contact us:

  • T: + 61 2 9936 9000
  • F: + 61 2 9936 9036
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