Great leaders understand the value of emotional intelligence in leadership. Emotional intelligence is the ability to perceive, interpret, demonstrate, control, evaluate and effectively utilize emotions during various interactions. It’s a critical component to leadership as it forms the foundations of the complex web of relationships that every organisation has, and is core to the leader’s ability to motivate and inspire.
The best leaders in business don’t necessarily have the technical or creative skills of those they manage. But what is common to all great leaders is that they spent the time in developing excellent emotional intelligence in leadership, and through that they have the ability to draw the best out of everyone around them.
Often, displaying emotional intelligence seems simple. Some of the critical social skills involved include:
- Tuning the listening skills so you are making a genuine effort to understand the other person.
- Making sure you fully understand a person before you respond.
- Being mindful of how you communicate and the vocabulary you use.
- Being ready and willing to give helpful, constructive feedback.
- Always deliver on your word.
- Understand how to apologise. Firstly, being willing to acknowledge when you are in the wrong and make amends. Additionally, though, is understanding when a difference of perspective means that the other party has been aggrieved and, even when you’re confident that you’re in the right, you value the relationship.
While these all might seem simple, the reality is that, like with other forms of “intelligence”, it takes practice and focus to master them. In this way our Emotional Intelligence 360 survey can act like a textbook for classwork: it can help train and develop this form of intelligence.
The MultiRater Surveys Emotional Intelligence 360 solution has helped leaders – new and experienced - to continue to develop their emotional intelligence in leadership. As with any skill, emotional intelligence is something that you want to continue to train and develop throughout your career, and so having a schedule of regular ongoing surveys – once a year or so – can help you to make sure your development remains on track. Contact us to start today!