Developing Emotional Intelligence with a 360 Emotional Intelligence Assessment

Emotional intelligence (EI) is a pivotal factor in personal and professional success. Emotional intelligence influences relationships, decision-making, and overall well-being. Here at MultiRater Surveys, we are a big believer in the Mayer-Salovey model, which offers a well-structured, and practical approach to understanding Emotional Intelligence.  We broke down the four underlying traits of the Mayer-Salovey model, and created a 360 Emotional Intelligence Assessment that aims to facilitate growth in your EI journey.

Understanding the Mayer-Salovey Model:

The Mayer-Salovey model, comprising four branches – perception of emotion, utilizing emotion to facilitate thought, understanding of emotions, and emotional regulation. According to the model by Mayer and Salovey, Emotional Intelligence is described as:

'The ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.'

Taking this into consideration, our Psych & Survey Team developed the 360 Emotional Intelligence Assessment to help you develop your emotional intelligence according to the Mayer-Salovey Model:

  1. Perception of Emotion: A cornerstone of EI, perceiving emotions accurately involves recognizing facial expressions, tone of voice, and other non-verbal cues. Developing this skill enhances interpersonal communication, a crucial development target of the 360 Emotional Intelligence Assessment.
  • Level 1: You sense what you are feeling, including your thoughts.
  • Level 2: Understand what others are feeling and what they are expressing.
  • Level 3: Correctly display your emotions and communicating needs.
  • Level 4: Ability to differentiate between appropriate and inappropriate emotional expressions.
  1. Using Emotion to Facilitate Thought: Emotions influence our cognitive ability to think, reason, and make decisions. The key component is doing all the above, while taking emotion into account so that we act accordingly.
  • Level 1: You can perceive emotions, but you don’t consider them when making decisions.
  • Level 2: You perceive emotions but emotions negatively affect how you think and make decisions.
  • Level 3: You can consider different perspectives and points of view.
  • Level 4: You take advantage of your emotions, helping you make good decision and act appropriately depending on the situation
  1. Understanding Emotion: Comprehensive understanding of emotions – their origins, implications, and nuances – fosters empathy and effective communication. The 360 Emotional Intelligence Assessment targets your ability to ability to distinguish between basic emotions and understanding how they occur and interact with each other.
  • Level 1: You can tell the difference between basic emotions and label them accordingly.
  • Level 2: You can match emotions to your current emotional state.
  • Level 3: You can interpret complex emotions.
  • Level 4: As your emotions shift from one to another (i.e., shock to anger), you conscious of this change as it occurs.
  1. Regulation of Emotion: Emotion regulation is imperative for maintaining composure, managing stress, and fostering resilience. Leaders who demonstrate strong emotional regulation skills are likely to have direct reports with a strong sense of psychological safety.
  • Level 1: A willingness to let emotions affect how you think and make decisions.
  • Level 2: Knowledge of how different emotions are useful or maladaptive in certain scenarios.
  • Level 3: Choosing emotions depending on their usefulness in a given situation.
  • Level 4: Regulating both your own emotions and others, moderating and increasing various emotions to foster a better outcome.

Benefits of the Mayer-Salovey Model using our 360 Emotional Intelligence Assessment:

The principles of the Mayer-Salovey model are reflected in our 360 Emotional Intelligence Assessment to provide the following benefits to your career journey.

  • Leadership Development: Leaders with high EI inspire and motivate their teams, driving organizational success. By incorporating elements of the Mayer-Salovey model into leadership development, organizations can groom highly emotional intelligent future leaders with our 360 Emotional Intelligence Assessment.
  • Workplace Success: EI is increasingly valued in the workplace for its impact on collaboration, conflict resolution, and adaptability. Employees seeking to increase their emotional intelligence can take advantage of our 360 Emotional Intelligence Assessment to enhance their ability to be emotionally flexible and increase their chances of career advancement.
  • Mental Health and Well-being: Emotional intelligence is closely linked to mental health and resilience. With the world being more turbulent than ever, employees across all levels of the organization should be proactively prioritizing their emotional health and managing various stressors, both professional and personal. The 360 Emotional Intelligence Assessment is the first step to identify which aspect of the four pillars you need to develop, ensuring sustainable growth and longevity in your endeavours.


Mastering emotional intelligence is essential for success in various facets of life. By understanding and applying the principles of the Mayer-Salovey model, individuals can enhance their emotional competencies, thereby being better equipped to achieve their personal and professional goals. Using the 360 Emotional Intelligence Assessment, current managers, aspiring future leaders, and even employees can start their Emotional Intelligence journey today.

If you’d like a sample report of our 360 Emotional Intelligence Assessment, please download here. For more information, please contact