Conflict Resolution Is One Of The Most Critical Skills Of Any Manager

Conflict is inevitable within the workplace. This is especially true given that the modern workplace actively aims to encourage a diversity of backgrounds, political leanings, ethnicities, genders, and sexualities. That diversity results in a broader range of ideas and innovation. The challenge that it creates is that it also means that there will be times where personalities clash. One of the most important abilities that any 360 Degree Asse....
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The best questions to put into your 360-degree surveys to build better leaders

Being a truly great, transformational leader starts with understanding the impact that you and your leadership style are having on those around you. You need to find your strengths and your opportunities for growth. This is where the 360-degree survey comes in, but without asking the right questions, you’re not going to get the answers that you need for improvement, which leads to a stall in your leadership development. So, what are the most eff....
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 What Qualities Do You Want In A Leader?

Business leaders need to wear a lot of hats. They need to keep projects on time and on budget, report on team performance and take directions from their direct reports and/or the company board, and manage their team all the while looking to help build success stories. It’s a lot to manage, and the consequences of under-managing are significant – a poor leader can result in anything from budget blowouts to your best talent leaving the company, an....
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Why it’s important to allow employees to provide feedback on their managers, too

There are many different forms of feedback within an organisation, and while often overlooked, the 360 degree assessment is an essential one. Traditional forms of feedback can include: Performance Reviews – generally an annual review in which the employee’s overall performance and growth as an individual is assessed. These reviews are generally accompanied with pay reviews. Constructive Criticism – when someone’s performance or behavi....
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How the authentic leadership survey can help you identify the unsung heroes in your organisation

We are in the midst of what is being termed “The Great Resignation.” People are leaving their jobs at unprecedented rates, and it does have the experts baffled; hard to believe that deep into a pandemic, people are willingly leaving their jobs and, often, putting themselves into a position of economic risk. Traditionally, people leave due to wage stagnation and increases in cost of living. Nowadays, those traditional factors are joined by an ....
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Leadership Development – It actually starts with YOU!

Executives have the greatest impact in most, if not all organizations. Their interconnected network directly affects the success of the organization, as most business decisions go through them. As such, it is crucial for these leaders to receive all-round feedback on their leadership competencies and capabilities from all stakeholders. The result of such feedback will help them better understand their behavioral tendencies – maximizing existing ....
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YouTube continuously “listens” to their users, can organizations do the same for employees?

Millions of people around the world spend a good chunk of their day watching videos on YouTube. Clearly, there is a strong level of user-engagement. YouTube’s success can be partially attributed to an algorithm that they developed which tracks the type of videos a user watches, and subsequently feeds them similar videos. The key here is real-time tracking. By continuously listening to users’ digital consumption behaviors, it becomes straightforw....
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Renewed Focus on Training and Development

Renewed Focus on Training and Development When was the last time you were asked for your feedback on training and development programs at your workplace? Over the last 12 months of managing client engagement surveys, we have identified an increasing trend of employees seeking further training and development opportunities. Unfortunately, due to this very uncertain world we find ourselves in, management teams are not increasing investment ....
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LX + EX = CX The New Formula for Business Success!!

LX + EX = CX        The New Formula for Business Success!! LX           =             Is the perception that employees have about their management team which is directly related to their managers’ leadership capability (at all levels) EX           =             Is the perception that employees have about their employer which is directly related to their level of employee engagement CX           =             Is the perception by customers of th....
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New Company Mental Health Profile Survey Template

Identifying risks to mental health in the workplace and designing strategies to mitigate these risks is essential to ensuring a healthy and safe environment for all employees. This is particularly important given current estimations that 1 in 6 working-age adults struggle with mental illness. Workplaces that promote positive mental health and provide appropriate mental health services reduce absenteeism, improve engagement, and increase productiv....
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