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Renewed Focus on Training and Development When was the last time you were asked for your feedback on training and development programs at your workplace? Over the last 12 months of managing client engagement surveys, we have identified an increasing trend of employees seeking further training and development opportunities. Unfortunately, due to this very uncertain world we find ourselves in, management teams are not increasing investment ....

LX + EX = CX        The New Formula for Business Success!! LX           =             Is the perception that employees have about their management team which is directly related to their managers’ leadership capability (at all levels) EX           =             Is the perception that employees have about their employer which is directly related to their level of employee engagement CX           =             Is the perception by customers of th....

Identifying risks to mental health in the workplace and designing strategies to mitigate these risks is essential to ensuring a healthy and safe environment for all employees. This is particularly important given current estimations that 1 in 6 working-age adults struggle with mental illness. Workplaces that promote positive mental health and provide appropriate mental health services reduce absenteeism, improve engagement, and increase productiv....

Leadership Resource Round-up - Week 3! Week 3 of the MultiRater Surveys leadership resource round-up and we have collated a brand new list of articles, podcasts, courses and whitepapers around all things leadership.  Article Creating The Future Of Work: 10 Leadership Strategies For The Greatest Impact By Forbes To lead effectively managers are going to need to adapt in an ever changing future of work. Now is the perfect time for leaders to revie....

Leadership Resource Round-up - Week 2! In our second installment of the MultiRater Surveys leadership resource round up we have collated an exciting new list of articles, podcasts, courses and whitepapers around all things leadership. Article New Zealand’s Prime Minister May Be the Most Effective Leader on the Planet by The Atlantic Around the globe, there is a clear trend that countries' who have had an effective response to COVID-19 are all go....

Leading Remote Teams is Challenging – Survival Tips for Leaders Managing direct reports has always been a challenge for most managers, but add to this the increase in direct reports working remotely from home and this aspect of day-to-day leadership just became exponentially more difficult. Covid-19 has changed our workplaces for ever, employees working from home is going to be the new normal and all managers need to chan....

Leadership Resource Round-up Each week, MultiRater Surveys will collate the best free leadership content from around the web to allow leaders to proactively develop their leadership capability. The weekly list will contain Articles, Podcasts, Courses and WhitePapers around all things leadership. Our consultants have taken the time to make sure it's not your normal, generic material that can be over complicated, and instead will sou....

Emotional Intelligence Survey Background Emotional Intelligence (EI) is the ability to reason accurately about emotions and to use them to enhance behavior and cognition. There has been increasing interest in this construct over the last 20 years, with a multitude of studies linking EI to improved productivity, retention, adaptability, leadership capability, and overall performance[1][2][3]. EI can be developed in your ....

Emotional Intelligence: What is it, and why should we measure it? IQ vs EI Until recently, many companies relied on IQ as a gold standard measure of success. Employees and leaders with higher IQ were considered to be more successful, intelligent, and a better hire, and to an extent the evidence supported this[1]. However, many are now realizing that IQ is only a part of the full picture. With the turn of the century, in....

Earlier this year, the World Health Organization classified Burn-Out as an occupational phenomenon resulting from chronic workplace stress. The phenomenon is characterized by the following symptoms[1]: Feelings of energy depletion or exhaustion Increased mental distance, negativity or cynicism toward one’s job; and Reduced professional efficacy This has detrimental effects on both the employee&rsq....