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Earlier this year, the World Health Organization classified Burn-Out as an occupational phenomenon resulting from chronic workplace stress. The phenomenon is characterized by the following symptoms[1]: Feelings of energy depletion or exhaustion Increased mental distance, negativity or cynicism toward one’s job; and Reduced professional efficacy This has detrimental effects on both the employee&rsq....

Employee feedback in the past was often limited to the yearly performance review. However, changes in employee expectations mean more organizations are providing regular feedback to their employees – and those that don’t are considered outdated and uncompetitive[1]. There are good reasons underlying this change - research has found regular feedback to bring a multitude of benefits to the organization. It has also been found....

It’s the age-old question that comes back to nature vs nurture – is leadership something you are born with, or is it something you can develop? Research estimates just over a third of leadership behavior can be attributed to genetic factors[1]. This supports other in-depth studies which have found stable personality traits (e.g. sociability & conscientiousness) can be predictive of leadership emergence[2]. ....

In an era defined by declining trust in institutions (e.g. politicians, banks, government), we seem to be maintaining comparatively strong trust with our leaders at work. The Edelman Trust Barometer found that 75% of people globally trust their employer to do what's right. Whether or not this trust is misplaced remains to be seen, however the importance of trust between leaders and their employees within organiz....

Over the last few years the worrying statistics that keep coming out of the large research companies is that the majority of organizations are not opening up leadership development and training to employees below the executive suite. Currently only 5% of organizations actively develop and invest in leadership capability below the executive leadership team. What is exciting is that the executives that do invest in leadership development....

Communication, communication, communication………if there is one thing that has stayed constant is that internal organisational communication is an area that employees want improved, no matter how good you currently are at it. One of the key areas of demand is Employee Feedback. This includes employee performance feedback, employee attitude feedback and anonymous 360 feedback to managers and supervisors. The challenge....

If you are reading this then you are probably either a millennial or you manage millennials! Millennials now make up the largest segment of the workforce, and according to the U.S. Bureau of Labor Statistics this will rise to 75 percent by 2030. If you are a millennial, then this article may not resonate with you. However if you manage millennials then listen up – I’m looking at you baby boomers and Gen Xers! As the....

Once an individual has completed a 360 survey it is recommended that their manager conducts a debrief session in order to facilitate the development of an effective Leadership Action Plan. 360 feedback surveys are one of the most powerful self-development programs for experienced and aspiring leaders, but to be most effective the self-respondent needs to take ownership of the survey data. The role of the debriefer is not necessarily to coach t....

Nearly every part of business now relies on technology, data and analytics to maximise performance, so it makes sense that digital leadership is the next mountain to climb for business owners and managers. So what is Digital Leadership? Simply, digital leadership is the strategic use of organisational digital assets to maximise business performance and achieve business goals in an ever changing digital environment. The ....

The imperative outcome for any 360 feedback process is to help individuals identify their strengths and development areas within an organization. When done correctly it can also open up trust within a team and create a culture of accountability. In order to make the most out of 360 leadership surveys you need to ensure that there is quality data being received.  This all starts with an effective method to facilitate feedback. The design o....