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It must be one of the most frustrating aspects of being a manager and business owner, no matter what you do there is a level of inconsistency in the selection process that would never be tolerated in other parts of your business. Which begs the question: “Why are most managers happy with the inconsistency of recruitment? Well they must be happy because I do not see them challenging the situation and actively looking for a better ....

Most senior executives and business owners have some level of preoccupation with catalysing their culture to higher levels of performance and/or excellence. In a world characterised by exacting deadlines, relentless competition, limited resources, globalisation and unwavering expectations from customers, shareholders and employees alike, “culture” seems to be so much more important these days and must be recognised as a significant....

In my last article entitled “Improving leadership potential” I wrote about the need to have clarity about expectation and current state. The diagnostic phase… Having undertaken rigorous diagnosis, attention now moves to the process of ‘shifting the needle’… One of my best friends and a genuine mentor for many years, Glenn Dobson, owns the KONA Group. One of its core offerings is in salesforce capab....

We have Australian politicians that are more preoccupied with being right and always disagreeing with the opposing party, than they are with improving the lives of all Australians. Just once I would like to hear a politician say that someone on the opposing side had a great idea and that it would be supported. Just once I would like to see political courage, the courage to do something that is not “political” but is in the best int....

There are three indisputable facts when it comes to providing coaching and training to managers and employees: We know that about half of the training is wasted, we just don’t know which half We find it hard to justify using an external resource, mainly due to us not wanting to admit we can’t do it ourselves There is not an obvious direct correlation between the benefits received and the cost of the se....

1. Establish Clear Goals Before implementing a 360 degree leadership development program, it is imperative that the management team first agree on the purpose of the program including expectations, timelines, measurements to be used and a process to ensure accountability for ongoing development (i.e. development of Leadership Action Plans). 2. Do not rely on Generic Surveys There are many 360 degree surveys available bu....

It is not because they always want to know WHO was responsible for an action, it is because they both think they have a continuous natural 360° vision of their world; but in actual fact they don’t. We have all seen videos of owls turning their heads 180 degrees to the left and 180 degrees to the right. But this does not mean they can swivel their head 360 degrees, in fact they can only swivel their head a maximum of 270 degre....

For many folks this year will mark the start of a new role, quite possibly with a new organisation. Many will be rolling up to their new corporate offices, 'bright eyed and bushy tailed' with a sense of excitement, enthusiasm... and maybe just a little concern. The concern could be borne of any number of thoughts going through their minds - "Have I made the right move?", "Will I be successful here?", "How suppo....

Let me kick off with a bold statement... Leadership is a verb. Not a noun. It's a series of considered actions and behaviours which have the intent of garnering willing followership For over 15 years I've been banging on about my belief that the purpose of leadership is, ultimately, to create a culture of leadership where a critical mass of the folks in the organisation commit autonomous acts of leadership. regardless of whether they have a leade....